Shipping Policy

At Giftzono, we understand how important timely and safe delivery is. Our Shipping Policy outlines all the essential details regarding order dispatch, delivery timelines, shipping charges, and more.

1. Order Processing Time

Orders are usually processed and dispatched within 1–3 business days (excluding Sundays & public holidays).

Custom or personalized items may take extra time for preparation.

2. Delivery Time

Delivery typically takes 3–7 business days depending on your location.

For remote or rural areas, delivery may take a little longer.

Once shipped, you'll receive tracking details via SMS/email.

3. Shipping Charges

Free shipping on orders above ₹499.

For orders below ₹499, a nominal shipping charge is applied at checkout.

COD orders may include a small handling fee.

4. Service Locations

We deliver across all major cities and towns in India.

For international delivery requests, contact our support team for a custom quote.

5. Tracking Your Order

Once your order is shipped, you will receive a tracking ID and link via email/SMS.

You can also track your order from your account dashboard on www.easyhomemart.in.

6. Delivery Partners

We partner with trusted courier companies such as:

Delhivery

Blue Dart

DTDC

India Post

Xpressbees & more

7. Delays & Exceptions

We are not responsible for delays caused due to natural disasters, strikes, or courier issues.

In rare cases, if your package is lost or damaged, we will investigate and resolve the issue with priority.

8. Change of Address

Shipping address cannot be changed once the order is dispatched.

For urgent updates, contact us within 2 hours of placing the order.