Return & Refund Policy

At Giftzono, customer satisfaction is our top priority. We strive to provide high-quality, handpicked gifts and products. If for any reason you're not satisfied with your purchase, our Return & Refund Policy makes your experience worry-free.

1. Eligibility for Return

You may request a return under the following conditions:

The item is damaged, defective, or not as described.

You notify us within 7 days of delivery.

The item is unused, in its original packaging, and in the same condition you received it.

2. Non-Returnable Items

Personalized or custom-made gifts

Used or worn products

Items bought under clearance or final sale

3. How to Request a Return

To initiate a return:

Email us at support@easyhomemart.in with your order ID, reason for return, and photo/video proof (if damaged).

Our team will review and respond within 24-48 hours with return instructions.

4. Refund Process

Refunds will be processed to your original payment method within 5-7 business days after we receive and inspect the returned item.

Shipping charges are non-refundable unless the error is on our part.

5. Late or Missing Refunds

If you haven’t received a refund:

Check your bank account or payment app.

Contact your bank/payment provider.

Still no refund? Email us at support@easyhomemart.in

6. Exchange Policy

We only replace items if they are defective or damaged. If you need an exchange for the same item, contact us via email with order details.

---

Contact Support:

Email: support@easyhomemart.in

Phone:

+91-XXXXXXXXXX

Giftzono – Gifting Made Thoughtful & Easy